Privacy Policy

At PhysioLinks Rehab Clinic, we are committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable privacy laws.

Collection of Personal Information We collect personal information that is necessary to provide our physiotherapy and rehabilitation services, including:

• Contact information (name, address, phone number, email)
• Health information (medical history, conditions, injuries, treatment plans)
• Billing and payment information

We collect this information directly from you or from other healthcare providers involved in your care, with your consent.

Use and Disclosure of Personal Information We use your personal information to:

• Provide physiotherapy assessment, treatment, and rehabilitation services
• Communicate with you about appointments, treatment plans, and follow-up care
• Obtain payment for services rendered
• Comply with legal and regulatory requirements
• Maintain communication and manage our clinic operations

We do not disclose your personal information to third parties without your consent, except as required or permitted by law (e.g., reporting to authorities in case of emergencies or legal proceedings).

Protection of Personal Information We have implemented physical, technical, and administrative safeguards to protect your personal information against unauthorized access, use, disclosure, or modification. Our staff is trained to respect the confidentiality of your information.

Retention and Destruction We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, your information is securely destroyed.

Access and Correction You have the right to access and request corrections to your personal information in our records. Please contact our Privacy Officer using the information below.

Contact Information If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our clinics:

PhysioLinks Rehab Clinic 1831 Walkers Line #101, Burlington, ON L7M 1Y7 or 573 Maple Ave, Unit #2, Burlington, ON L7S 2C9

This Privacy Policy is effective as of April 28, 2024, and is subject to periodic review and updates.