FAQ

What can I expect on my first appointment?

Your PhysioLinks appointment will begin with filling out a patient intake form followed by an extensive assessment that may include health history, evaluation of pain and movement patterns, strength, joint range of motion, and other orthopedic tests.
Based on this assessment, your physiotherapist/ Chiropractor will work in partnership with you to develop an individualized treatment program and prognosis.
Expect your physiotherapist/ chiropractor to guide you in performing therapeutic exercises. Your progress will be monitored at follow-up visits and your physiotherapist/ chiropractor may adjust your treatment according to changes in your body.

How can a Physiotherapist help me?

Physiotherapy is a drug-free health care practice. Physiotherapy can be beneficial for many who suffer from musculo-skeletal conditions of the back or neck, or joint pain such as hips, knees, ankles, wrists, elbows or shoulders.

What is Chiropractic Care?

Chiropractors are health professionals that provide hands-on therapies that influence the neuro-musculo-skeletal system. Through their hands on approach, chiropractors assess, diagnose and treat conditions related to the spine, pelvis, extremity joints and nerve pathways.

Chiropractors have many skills that they combine to provide the best method of treatment for your condition. These include:
• Manual (hands-on) therapy
• Joint adjustments
• Active Release Therapy®
• Acupuncture
• Therapeutic exercise
• Education
• Nutritional, dietary and lifestyle counseling

If you suffer from back pain, neck pain, headache, whiplash, sprains, strains, repetitive strain injury, work and sports injury and/or arthritis you may benefit from chiropractic care. If you are unsure if Chiropractic treatment is right for you, feel free to contact us by phone or email and we would be glad to help you make an informed decision.

What should I wear to my initial assessment?

Patients should bring comfortable clothing that allows the physiotherapist/ Chiropractor easy access to the area of concern.

What techniques will the Physiotherapist use?

Your Physiotherapist’s therapeutic treatment plan will involve education, exercise, and manual therapy components. Depending on your condition, this may include mobilization, manual therapy, work hardening, techniques and modalities to reduce pain, demonstration of therapeutic exercise, and education about your condition, treatment plan and prognosis for getting better.
By combining the principles of evidence-informed practice, evaluative skills, clinical and professional judgment, your physiotherapist will work closely with you, and often with other PhysioLinks health care professionals, to ensure that your health goals are met.

Does treatment involve exercises?

Yes, your PhysioLinks Physiotherapist/ Chiropractor can prescribe therapeutic exercises to improve range of motion, muscle strength, posture and gait. A therapeutic physiotherapy exercise program will be designed to address your individual health concern, and may involve exercises that can be done at the clinic, home, or at the gym. To assist your recovery or maintain your functional independence, your physiotherapist/ chiropractor may also prescribe assistive supportive or mobility devices, such as joint braces or crutches.

What education does a Physiotherapist have?

Prior to entering practice, physiotherapists must graduate with an entry-level Master’s degree from a physical therapy education program. In order to practice in Ontario, physiotherapists must be registered with the College of Physiotherapists of Ontario.

Do insurance plans cover Physiotherapy and Chiropractic and Registered Massage Therapy?

Yes. The majority of workers have partial or full coverage for Physiotherapy, Chiropractic and Massage Therapy through their workplace health plans (extended benefits). The patient are provided with a detailed itemized receipt listing the services provided, the credentials of the clinical practitioner, as well as payment details for reimbursement.

What are the payment options?

We do offer direct billing for extended benefits where Insurance providers accept direct billing. We also accept VISA, MasterCard, Interact debit and cash payments. Payment is required at the end of each session. You will be given a receipt with your service provider’s information and registration number. This receipt can be used to claim your benefits if you have health insurance that covers your treatment. You will have to send your receipt and claim form to your insurance provider and then you will be reimbursed. For your convenience, we also offer direct billing to all major insurance companies.

Do I need a referral to see a Physiotherapist/ Chiropractor?

You do not require a doctor’s referral to see any of the physiotherapists, registered massage therapists (RMTs) or chiropractors at PhysioLinks Rehab, as they are all primary health care professionals. However, some insurance companies require that you submit a Doctor’s referral with your claim form. We recommend that you call your insurance provider to determine what they require in order to reimburse your payment

Can I play an active role in my health care?

One of the most crucial parts of a successful physiotherapy treatment plan is what the patient does outside of the clinic. Ask your PhysioLinks Physiotherapist/ Chiropractor about exercises you can do to maintain and optimize your own health.